As promised, I'm taking a few moments to give you my initial impressions of Frenchman's Creek grounds, facilities and staff members.
From my initial contact with Ms. Haut during the process of purchasing our new home, I was absolutely dumbfounded by the efficiency, manners and professionalism she exhibited in our correspondence - either by email or telephone. This was my initial entree into what has become a life-changing lifestyle for me. After the sale was complete, both you and Ms. Haut worked tirelessly to make sure my introduction into what can only be described as a phenomenal place to have a life, began.
As you know, we did not take the conventional road to Frenchman's Creek. Our move from Balboa Island (Newport Beach/Southern California) to Florida was precipitated by the traffic, over-crowding and generally poor air quality that we currently are experiencing here. As well, we have a boat that is ideal for smaller canals and the protected waterways that Frenchman's Creek and the intercostal waterway provide. So, when we purchased our waterfront home in Frenchman's Creek, we knew very little of the physical facilities and services that would be layed at our feet after the purchase.
I don't know how you all managed it, but the staff knew my name and face even before I had ever laid eyes on them. Remarkable! The level of politeness and everyone's service-oriented attitude was shocking to me. I have never before had this level of service before....and I have stayed in the finest hotels as far away as Tokyo and never been treated this well.
I must recount a quick story to you that you already know a little bit of the narrative. During my indoctrination meeting with the department heads of the club (golf, tennis, grounds, facilities, security, food/beverage, to name merely a FEW) to better become acquainted with me and my likes, I groused a little bit about the fact that I was having difficulty finding Pepsi Max in Florida, having only found it in one grocery store. Within 90 seconds after the meeting was adjourned, one of the chefs (not a busboy or server, etc.) approached me with a can of Pepsi Max and a large glass with ice and a straw. While this might seem insignificant or trivial, it was fairly meaningful to me. "They care" was my only thought. Further, I took my sister to the Beach Club for lunch later that same day. Before I sat down, there was a Pepsi Max at my table......where on earth does service like this happen??? Frenchman's Creek, that's where!
I would like to say a little bit about the membership of Frenchman's Creek. I met or was introduced to about 10 people during my trip for closing on the house. I was impressed and more than a little surprised at how friendly and cordial everyone was. I even met a few of my neighbors that currently live on my street. They went out of their way to introduce themselves to me and offered any type of help they could offer.....that was impressive.
When the staff here say "Welcome Home" most every time they see you, they mean it! I expect Frenchman's Creek to be our home for the last and BEST chapter of our lives. One could make a great life behind the gates of Frenchman's Creek....and that's what we intend to do.